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Accessing Denied (Authentication Pop-up) while accessing image from File folder of IIS website

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Hi Team,

I am facing a strange issue suddenly. PFB for more details:

I have a website deployed in IIS 8.5 and Inside the website we have file folder "Chart" that contains .png images. Till, October 2016 we are able to show these images on web page.

But, suddenly its asking Authentication "username and Password" while accessing this page. When we separately browsing image also same result. This happens only from Mobile devices. Desktop its working. If we access first desktop and then mobile also working. Only it we access first time from Mobile it is not working. PFB for the scenarios I have tried:

We are having Anonymous, ASP.NET, Forms and Windows authentication enabled. Please review and let me know Am I need to check any settings to resolve this issue. 

Scenario

Result

Comments

Scenario-1

  1. Accessing the image from Desktop

No Error

 

  1. Accessed Image from Mobile

No Error

 

Scenario-2 (I have verified around 10 Images and finalized this repro)

  1. Accessed the image from Mobile

Authentication Prompt

I have verified the IIS logs. Same logs registered as Production.

  1. Accessed the Image from Desktop

No Error

 

  1. Accessed the image from Mobile

No Error

 

  1. Accessed the Image after 5 min

Authentication Prompt

 

 IIS Logs:

2017-08-09 10:30:14 W3SVC631776134 ServerName ServerID GET /Chart/Chart_000002.png - 443 - MobileIP Mozilla/5.0+(iPhone;+CPU+iPhone+OS+10_3_3+like+Mac+OS+X)+AppleWebKit/603.3.8+(KHTML,+like+Gecko)+Version/10.0+Mobile/14G60+Safari/602.1 - 401 0 0 359

2017-08-09 10:30:25 W3SVC631776134 ServerName ServerID GET /Chart/Chart__000002.png - 443 - DesktopIP Mozilla/5.0+(Windows+NT+10.0;+Win64;+x64)+AppleWebKit/537.36+(KHTML,+like+Gecko)+Chrome/60.0.3112.90+Safari/537.36 - 200 0 0 15

2017-08-09 10:30:34 W3SVC631776134 ServerName ServerID GET /Chart/Chart__000002.png - 443 - MobileIP Mozilla/5.0+(iPhone;+CPU+iPhone+OS+10_3_3+like+Mac+OS+X)+AppleWebKit/603.3.8+(KHTML,+like+Gecko)+Version/10.0+Mobile/14G60+Safari/602.1 - 200 0 0 31

Regards,

Prasad. 


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